Return Policy

At ARNS Equipment, we value your satisfaction and aim to ensure a smooth and transparent return process. Please review our return policy below for details regarding eligibility and guidelines.

Standard Return Policy

We offer a 7-day return window for items that are unused and in their original packaging. To qualify for a return:

• Items must be in their original condition, free from any signs of use, wear, or damage.
• Original packaging, including all accessories, manuals, and promotional items, must be intact.

If your item meets these criteria, you may return it to our store or ship it back to us. Please note that shipping costs for returns are the responsibility of the customer unless the return is due to an error on our part.

Used Items

Used items are subject to inspection upon return to assess their condition. Depending on the findings:

• A restocking fee may apply.
• Returns may be declined if the item is deemed damaged, excessively worn, or no longer resellable.

We recommend contacting our team before returning used items to discuss the inspection process and potential fees.

Special Order Parts

Special order parts are final sale and are not eligible for return or exchange. These items are sourced specifically for your needs, and as such, we are unable to accept returns.

Refunds and Processing

Once we receive and inspect the returned item(s), we will process your refund within [X] business days. Refunds will be issued to the original payment method. Please note that restocking fees (if applicable) will be deducted from the refund amount.

For any additional questions or concerns about our return policy, please don’t hesitate to contact us. We’re here to help!